1 Who we are
Boomi Box is operated by SHARK FORGE 112337 LLC, a Florida limited liability company, with its principal and mailing address at 7901 4th St N, Ste 15863, St. Petersburg, FL 33702, United States ("Boomi Box", "we", "us"). These Terms govern boomibox.com and purchases made through it. Contact us at [email protected]. Please read these Terms before ordering. Our Privacy Policy explains how we handle personal information.
2 Who can order and your account
You must be at least 18 and of legal age to enter a contract where you live. Our products are intended for children aged 3 – 6, but accounts and purchases are for adults. Provide accurate contact, delivery and billing details, keep them current, and protect your login credentials. Tell us promptly if you suspect unauthorized account activity.
3 Boxes and orders
Boomi Box delivers monthly surprise boxes of toys and activities. We do not manufacture the individual products included in our boxes. We select products made by third-party manufacturers and assemble and pack them at our warehouse into boxes sold under the Boomi Box brand.
Choose the box style and plan offered at checkout. Contents vary, and example photos do not guarantee particular items unless expressly stated. Any substitution must remain consistent with the description and applicable safety requirements. We do not guarantee a particular educational outcome.
Review your order before paying. We confirm accepted orders by email. If an item or plan is unavailable, or an obvious pricing error affects your order, we will contact you to agree a correction or cancel and refund the affected payment. We will not increase an accepted price without your agreement.
4 Plans and payments
We offer three plans. Prices, shipping charges, applicable taxes, the amount due today and any later billing dates and amounts are shown before you pay and in your confirmation. Prices are in US dollars unless stated otherwise.
3 month plan: a one-time purchase of three boxes, delivered monthly. You must pay for the entire plan upfront. This plan does not automatically renew and has no ordinary subscription cancellation option. It ends after the third box.
6 month plan: a subscription with a minimum commitment of three boxes. You may cancel at any time after the third box. You do not have to purchase boxes four through six if you cancel before they are billed, subject to section 6.
12 month plan: a subscription with a minimum commitment of one box. You may cancel at any time after the first box. You do not have to purchase the remaining boxes if you cancel before they are billed, subject to section 6.
For recurring payments, you authorize only the charges and billing schedule disclosed at checkout. Discounts and introductory offers apply only as described before purchase, including any later regular price. Payments are handled by the payment provider identified at checkout. If a payment fails, we may retry the authorized payment and suspend the affected shipment. No new subscription charges are made after cancellation takes effect, except any unpaid amounts for the minimum commitment clearly disclosed and agreed before purchase.
5 Plan completion and continuation
None of our plans renew automatically. The 3 month plan ends after box three, the 6 month plan after box six, and the 12 month plan after box twelve, unless cancelled earlier where permitted. Recurring monthly payments within an agreed plan do not extend its term. No further subscription charges are made after that plan is completed.
To continue after the 3 or 6 month plan, email [email protected]. Support can transfer you to the 12 month plan while preserving your progress: after the 3 month plan, you continue with boxes four through twelve (nine remaining boxes); after the 6 month plan, you continue with boxes seven through twelve (six remaining boxes). The sequence does not restart at box one and this is not a purchase of twelve additional boxes. Before the transfer, we confirm the price, remaining charges, billing schedule and cancellation terms and obtain your express agreement.
The subscription currently covers a maximum of twelve boxes in total. Once box twelve is completed, contact [email protected] if you wish to continue. Any further service requires a separate agreement through support; it is not automatic.
Any agreed price change applies prospectively, with advance notice and any further consent required by law. We do not retroactively change the price of a prepaid purchase.
6 Cancellation
For a 6 month plan, cancellation can take effect after the third box; for a 12 month plan, after the first box. Request cancellation through your account or email [email protected]. If you submit a request before the minimum commitment is completed, we record it for the earliest permitted cancellation date, so you do not need to submit it again. Any legally required earlier cancellation right remains available.
After the minimum commitment is completed, cancellation stops future charges and boxes not yet billed. You do not owe payment for the rest of the 6 or 12 month term. A box already billed remains scheduled and is not automatically refunded solely because you cancel later. We confirm the effective cancellation date by email. A technical problem with the account does not remove your cancellation rights; contact support if needed.
The prepaid 3 month plan is a single purchase, so it cannot ordinarily be cancelled for a partial refund after purchase. All three monthly boxes remain scheduled. This does not affect refunds or cancellation rights required by law, including for non-delivery or defective goods.
We do not offer subscription skips, pauses or item exchanges. You may continue your plan or cancel it under the rules above. No action is needed to prevent automatic renewal because none of the plans renew automatically.
7 Delivery
We deliver to the locations available at checkout. Shipping costs and the expected shipment or delivery schedule are disclosed before payment. Update your address before the displayed fulfillment cutoff and contact us promptly about a missing parcel or an address error. We will investigate with the carrier and provide the replacement, refund or other remedy required in the circumstances.
Delivery estimates may be affected by carrier delays, but your statutory rights remain. If we cannot ship within the promised time, we will notify you and offer a revised date and the option to cancel the affected unshipped order for a prompt refund, obtaining your agreement to delays when required. If we cannot fulfill a paid order, we will refund it. This address is our business mailing address, not an authorized returns address.
8 Surprise boxes and statutory remedies
Boomi Box is a surprise box. We do not offer voluntary item exchanges, change of mind returns, or refunds merely because a child does not like an item or the box contents. Cancellation of an eligible subscription stops future charges under section 6; it does not create a right to return previously supplied boxes.
If an item is damaged, defective, missing, incorrect or not delivered, email [email protected] with your order number and a description. Photos may help us investigate but are not an absolute condition of a legal remedy. Do not use a damaged or unsafe item. We will investigate and provide a refund or any other remedy required by applicable law. If a return is required because of our error or a defective product, we cover reasonable return shipping where required by law.
Nothing in our no exchange or cancellation policy excludes mandatory consumer rights, warranties, remedies or any binding promise made when you purchased. Approved refunds go to the original payment method within the applicable legal deadline. Contact us before sending anything back; the business mailing address is not an authorized returns address.
9 Gifts
Gift purchasers must provide accurate recipient details and be authorized to share them for delivery. The recipient is not charged for the gift. The purchaser manages the plan and any requested continuation through support. Gift plans do not renew automatically. Refunds are paid to the purchaser’s original payment method.
10 Product safety
Products are intended for ages 3 – 6 and require adult supervision. They are not suitable for children under 3. Small parts may present a choking hazard. Follow each item’s age limits, warnings and instructions, remove packaging before play, and check items regularly for damage. An adult must assess suitability for the individual child. Stop use and contact us about any suspected safety issue. These precautions do not waive our product safety duties or your rights.
11 Website content and permitted use
Our brand, website text, artwork and other content belong to us or our licensors. You may use the site for lawful personal shopping. Do not infringe others’ rights, misuse personal information, commit fraud, introduce harmful code or attempt unauthorized access. Third party websites have their own terms and privacy practices. We may restrict access for misuse, but doing so does not remove rights concerning paid orders or refunds.
12 Liability and consumer rights
We are responsible for providing the products and services described in your order and for remedies required by law. To the extent permitted by law, we are not liable for indirect or consequential losses that were not reasonably foreseeable when you ordered. Nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, death or personal injury caused by our negligence, defective products where liability cannot be excluded, or any nonwaivable warranty or consumer right. Events beyond our reasonable control may affect performance, but do not remove applicable cancellation or refund rights.
13 Governing law and disputes
Florida law governs these Terms, without depriving you of mandatory protections under the law that applies where you live. Please contact us first so we can try to resolve any concern. This does not restrict your right to seek legal remedies. Subject to mandatory consumer venue rules and any available small claims procedure, disputes may be brought in the competent state or federal courts in Pinellas County, Florida. These Terms do not impose mandatory arbitration or a class action waiver.
14 Changes and contact
We may update these Terms for future orders. We will post a revised effective date and notify existing subscribers of material changes in advance where required. Changes will not retroactively alter accepted orders, and any consent required by law will be obtained. If one provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
SHARK FORGE 112337 LLC
7901 4th St N, Ste 15863, St. Petersburg, FL 33702, United States
Website: https://boomibox.com/
Email: [email protected]